1- Who is the Data Controller?
The personal data is processed by Carole Fousse, 18 rue de l’Arcade, 75008 Paris, France, acting in the capacity of data control officer. As a data controller, we are concerned with protecting the privacy of our Website Users as much as possible, under European and French data protection regulations.
2- What personal data do you collect?
We collect some personal data which is directly provided by you, the User, when entering your contact details (full name, email and consultation reason on the contact form). Other data may be collected when you visit our Website, namely:
3- Why do you collect my personal data, who collects it and what is it used for?
We collect your personal data in order to provide you with the best service possible. The table below gives an overview of how we process your personal data as part of the service we offer.
|For which service?||What data is collected?||Who uses that data?||What do we use your personal data for?||How long do we retain your data?|
|Sending a newsletter||Email address|
User’s full name
|Laboratoires d’Anjou – CEBELIA||To send you relevant information about CEBELIA’s news, with your express agreement||Two (2) years from our last contact with you, or the legally-required period|
|Improving the service provided via the Website||IP address|
User browsing data (pages visited, etc.)
Terminal’s browser version
|Laboratoires d’Anjou – CEBELIA||13 months|
|Customer account||Email address|
User’s full name
|Laboratoires d’Anjou – CEBELIA||Sending personalised offers, managing customer accounts||20 years|
|Payment||Bank details||Partner bank||Processing payments||Transaction processing time|
4- How long is my data stored for?
We only retain your personal data for the period that is strictly necessary for the purposes stated above or in order to comply with our legal obligations (see above).
5- Who do you share my personal data with?
We only send your personal data to third parties in the few situations listed below:
6- What are my rights and how can I exercise them?
In accordance with the General Data Protection Regulation (GDPR), you have the right to access, correct, erase and dispute your data, and the right to data portability and to restrict processing of your data. To exercise your rights, you can contact the data control officer at: firstname.lastname@example.org
If you believe that your rights have not been respected, you can also lodge a dispute with CNIL (the French National Commission for Information Technology and Civil Liberties) or other relevant authority.
Lastly, you can choose not to provide us with your personal data.
7- How do I withdraw my consent to my personal data being processed?
If you decide to use some of our services (such as the newsletter), we will ask you for your explicit consent to your personal data being processed. When Users withdraw consent, this does not affect the experience offered on our Website other than within the scope of the processing in question. You may withdraw your consent at any time, by doing the following:
8- How do I find out more about personal data management?
You can read more about the GDPR, your rights and how to exercise them on the CNIL website, and on these pages (in French):
9- Which cookies are used on the Website?
While viewing our Website, cookies are stored on your computer. They automatically send us some browsing data. Cookies are text files that the server (the Website) you are visiting stores on your hard drive or in your browser’s memory. They enable the issuer to identify the terminal on which it is stored, for the cookie’s period of validity or storage. Some cookies are called ‘functional cookies’ and are essential to using the Website (e.g. session cookies). Others (audience measuring, targeted advertising), which require your consent, help optimise and personalise the content displayed on the Website. In this section is a list of the cookies on our Website, what they are for and how long they are valid:
|Name||Purpose||Period of validity|
|_ga ; _gid ; _gat||Browsing/audience measuring||13 months|
|PrestaShop-7460c31c313521cf7cefd301f387e5b9||User session management||20 days|
Once you accept all or some of the cookies, your internet browser automatically sends us information such as your IP (internet protocol) address, terminal browser version used and path through the Website (pages visited). You can configure your browser at any time in order to be alerted when cookies are sent or to block cookies. Most browsers have default settings and allow all cookies. However, you can choose to accept cookies or systematically block them, or choose which ones to accept according to the issuer, by changing some settings. Please be aware that blocking purely technical cookies may harm your Website experience. You can provide/withdraw your consent at any time by changing your settings.
10- Can this policy be amended?